Last updated: March 8, 2024

1. INTRODUCTION

Captioneer LLC ("We", "Us", "Our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://captioneer.tv/ (”Website”). By using the Website, you agree to the practices described in this policy. If you do not agree to this policy, please do not use the Website.

2. INFORMATION WE COLLECT

Providing your data is voluntary, although some of the categories of data may be marked as mandatory. Failure to provide mandatory data may result in inability to properly use our Services.

When you visit the Website, certain types of information may be collected. This includes but is not limited to:

• Email Address: We collect your email address when you sign up for a Free Trial or purchase a Lifetime to Subscription product.
• Plan Information: Details of the licensing plan you choose is also collected.
• Referral Information: We obtain any referral information when you visit the Website in order to compensate our affiliates.

We may also collect other information regarding your use of the Website, such as the pages you visit or the actions you take on the Website.

3. COOKIES

Your personal data is provided by you or it is collected via cookies or other similar technologies when you connect to the Website (e.g. IP number). Cookies are used to track basic user information and who the referrer/affiliate is.

4. HOW WE USE YOUR INFORMATION

We use collected information to manage your account, provide you with services, enhance our services, and share updates on new product releases, among other reasons. We never sell your personal information to third parties or use it to spam you with irrelevant offers.

In order to enable payments for our licenses, we use the services of lemonsqueezy.com which is rendered by LemonSqueezy, LLC, a Utah limited liability company, 222 Main Street Suite 500, Salt Lake City, UT 84101. Please note that for the process of payment you are redirected to the external website of lemonsqueezy.com, on which the external privacy policy of this entity applies.

5. COMMUNICATIONS

We may use your email address to send you updates about our product via an email marketing platform. If you no longer wish to receive these communications, you can opt-out by following the unsubscribe link in our emails or by emailing us at [email protected].

6. DISCLOSURE OF YOUR INFORMATION

We do not sell or share your personal information with third-parties unless it’s necessary to provide our services, comply with law, protect our rights, or as part of a business transfer.

7. SECURITY